🔗 Share this article

Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.

This online marketplace has altered its sizing categories for women's and children's clothes failing to inform every member regarding the update.

Digital Channels Response

Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification than originally posted due to the recalibration.

Vinted explained the updated approach better aligns with similar services.

It has advised users to review their products and manually change the size where appropriate, which has left users frustrated.

Size Classification Updates

Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.

User Accounts

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Necessary Adjustments

Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.

Platform Context

The service features exceeding 100 million users, including 18 million in the UK.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This is not the initial instance when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices following member complaints.